TERMS & CONDITIONS

Last Updated: 08-09-2026

Welcome to Svnwear Club. By accessing our website, using our services, or placing an order through our online store, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or making a purchase.

1. About the Store

Svnwear Club is an online retail store operating in Kuwait. We provide customers with the ability to browse, select, and purchase products online, subject to product availability, pricing, delivery options, and the policies stated on our website.

2. Acceptance of Terms

By accessing or using the website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use the website or place an order.

3. Customer Eligibility

Customers must provide accurate, complete, and up-to-date information when creating an account or placing an order.

Customers are responsible for maintaining the confidentiality of their account information and for all activities carried out through their account.

We reserve the right to refuse or cancel an order if inaccurate, incomplete, or misleading information is provided.

4. Products

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on the website are accurate.

However, actual product colors and appearance may vary slightly due to differences in screen settings, lighting, photography, or device displays.

All products are subject to availability. We reserve the right to add, remove, modify, or discontinue products at any time without prior notice.

5. Prices

All prices are displayed in the currency indicated on the website or during checkout.

We reserve the right to change product prices, promotions, discounts, or other charges at any time.

Price changes will not affect confirmed orders, except where the displayed price resulted from an obvious technical, typographical, or pricing error.

Delivery fees or other applicable charges may be added to the order and will be displayed before the customer completes the purchase.

6. Orders

When placing an order, the customer confirms that all information provided is accurate and complete.

Submitting an order does not necessarily constitute final acceptance. Orders may be subject to product availability, payment verification, and other operational checks.

We reserve the right to accept, reject, modify, or cancel an order, in whole or in part, where appropriate and in accordance with applicable laws.

7. Order Confirmation

After an order is submitted, the customer may receive an order confirmation through the contact information provided.

Customers are responsible for reviewing their order details, including products, quantities, delivery address, and contact information.

Svnwear Club will not be responsible for delays caused by incorrect or incomplete customer information.

8. Payment

Customers may use the payment methods available on the website during checkout.

Customers are responsible for providing accurate payment information.

Payments may be processed through third-party payment service providers.

Svnwear Club is not responsible for payment failures, declined transactions, or technical issues caused by banks or external payment providers, subject to the customer's legal rights under applicable laws.

9. Delivery

Orders are delivered to locations within Kuwait that are covered by our available delivery services.

Estimated delivery times may vary depending on the customer's location, product availability, order volume, delivery provider, and other operational circumstances.

Delivery may be delayed due to circumstances beyond our reasonable control, including severe weather, traffic conditions, technical issues, public emergencies, or delivery-service disruptions.

Customers must provide a valid and complete delivery address and an active contact number.

10. Receiving Your Order

Customers are encouraged to inspect their orders upon delivery.

If an order contains damaged, missing, incorrect, or defective items, customers should contact customer service as soon as reasonably possible and provide the relevant order details.

We may request photographs or additional information to verify and investigate the issue.

11. Order Cancellation

Customers may request cancellation before an order has been shipped or entered into the final preparation stage, subject to the status of the order.

Once an order has been prepared for shipment or dispatched, cancellation may no longer be possible.

Where a cancellation is approved, any eligible refund will be processed according to the applicable payment method and store policy.

12. Returns & Exchanges

Returns and exchanges are subject to the nature and condition of the product and the applicable return and exchange policy of Svnwear Club.

Where applicable, returned products must be unused, undamaged, in their original condition, and accompanied by their original packaging, accessories, tags, or other components where required.

Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, customization, usage, or other applicable restrictions.

Nothing in this section is intended to limit any mandatory consumer rights provided under the applicable laws and regulations of Kuwait.

13. Non-Returnable Products

Depending on the nature of the products sold, certain items may not be eligible for return or exchange.

This may include products that have been used, damaged due to misuse, customized according to the customer's request, or otherwise made unsuitable for resale.

Any product-specific return restrictions will be communicated on the website or during the purchasing process where applicable.

14. Refunds

If a refund is approved, it will generally be processed using the original payment method or another appropriate method determined by the store.

The time required for the refund to appear in the customer's account may vary depending on the bank or payment service provider.

Svnwear Club is not responsible for delays caused by financial institutions or third-party payment providers.

15. Promotions & Discounts

Svnwear Club may offer promotional campaigns, discounts, coupon codes, or special offers from time to time.

Each promotion may be subject to specific terms, including validity periods, eligible products, minimum purchase requirements, or usage limitations.

Unless expressly stated otherwise, promotional offers cannot be combined.

We reserve the right to modify, suspend, or terminate a promotion in accordance with its applicable terms.

16. Intellectual Property

All content available on the website, including logos, trademarks, product images, photographs, text, graphics, designs, videos, marketing materials, and other content, is owned by or licensed to Svnwear Club or the relevant rights holder.

No content may be copied, reproduced, distributed, modified, published, or commercially exploited without prior written authorization from the relevant rights holder.

17. Prohibited Use

Customers must not use the website for unlawful, fraudulent, abusive, or unauthorized purposes.

Prohibited activities include, but are not limited to:

• Attempting to gain unauthorized access to the website or its systems.

• Interfering with the security or operation of the website.

• Providing false or misleading information.

• Using the website for fraudulent activities.

• Copying or commercially exploiting website content without authorization.

• Attempting to interfere with payment processing or other transactions.

• Introducing malicious software, code, or harmful material into the website.

18. Customer Accounts

If account registration is available, customers are responsible for keeping their login information confidential.

Customers should notify Svnwear Club immediately if they suspect unauthorized access to their account.

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions or are used for unlawful or fraudulent activities.

19. Privacy & Personal Data

Svnwear Club respects customer privacy and handles personal information in accordance with its applicable Privacy Policy and relevant laws and regulations.

Information such as the customer's name, phone number, delivery address, order information, and payment-related information may be collected when necessary to process orders and provide services.

Customer information may be used for order fulfillment, delivery, customer support, service improvement, and other legitimate business purposes in accordance with applicable laws.

20. Third-Party Services & Links

The website may contain links to or integrate services provided by third parties, including payment and delivery providers.

Svnwear Club is not responsible for the content, policies, security, or practices of third-party websites or services.

Customers are encouraged to review the terms and privacy policies of third-party services before using them.

21. Accuracy of Information

We make reasonable efforts to ensure that the information displayed on the website is accurate and up to date.

However, occasional typographical, technical, pricing, inventory, or other errors may occur.

If an obvious error is discovered, Svnwear Club reserves the right to correct the information and take appropriate action regarding any affected order, while respecting the customer's rights under applicable law.

22. Limitation of Liability

Svnwear Club makes reasonable efforts to maintain the availability and functionality of the website and its services.

However, we do not guarantee that the website will always operate without interruptions, delays, technical issues, or errors.

To the extent permitted by applicable law, Svnwear Club shall not be responsible for delays, failures, or losses resulting from circumstances beyond our reasonable control, including third-party service failures, payment-provider issues, delivery disruptions, technical failures, or emergency situations.

23. Force Majeure

Svnwear Club shall not be responsible for any delay or failure to perform its obligations caused by circumstances beyond its reasonable control.

Such circumstances may include natural disasters, extreme weather, emergencies, government actions, infrastructure failures, internet or telecommunications disruptions, transportation disruptions, or other unforeseen events.

24. Changes to These Terms

Svnwear Club reserves the right to update or modify these Terms & Conditions from time to time.

Any updated version will be published on the website together with the applicable update date.

Customers are encouraged to review these Terms & Conditions periodically.

Continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

25. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the State of Kuwait, without limiting any mandatory consumer rights granted under applicable law.

26. Dispute Resolution

If a customer has a complaint or dispute, both parties should first attempt to resolve the matter amicably by contacting Svnwear Club's customer service.

If an amicable resolution cannot be reached, the dispute shall be handled in accordance with the applicable laws and by the competent authorities and courts of the State of Kuwait.

27. Customer Service

For questions or concerns regarding orders, products, payments, delivery, returns, exchanges, or other services, customers may contact Svnwear Club through the official customer service channels provided on the website.

28. Final Acceptance

By accessing the Svnwear Club website, using our services, creating an account, or completing a purchase, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and any other applicable policies published on the website.

These Terms & Conditions are subject to any mandatory rights and protections provided to consumers under the laws and regulations applicable in the State of Kuwait.

Last Updated: 08-09-2026